Accessibility Statement

Man with Van Hackney Accessibility Statement

Man with Van Hackney is committed to providing an accessible and inclusive experience for all customers, including disabled users, older people, and anyone using assistive technologies. This accessibility statement explains how we work to make our digital information and booking journey accessible, the standards we aim to meet, and how you can contact us with any accessibility requests or feedback.

Our Accessibility Commitment

We are working to ensure that the online information about our Man with Van Hackney services is accessible and usable for as many people as possible. Our aim is to comply with the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines explain how to make digital content more accessible to people with a wide range of disabilities, including visual, hearing, cognitive and motor impairments.

We review our content and user journeys regularly so that customers in the Hackney area can find information about our man with van services, pricing, and availability in a clear and understandable way.

WCAG 2.1 AA Compliance

Our goal is to align our digital experience for Man with Van Hackney with WCAG 2.1 AA success criteria. This includes making content perceivable, operable, understandable, and robust. As part of this, we focus on clear headings, consistent navigation, and readable text. Where possible, we avoid complex layouts and unnecessary animations to help users remain focused and in control while browsing.

We understand that accessibility is an ongoing process. We continue to identify areas for improvement and work towards full WCAG 2.1 AA alignment across all key pages describing our Hackney man with van services.

Screen-Reader Support

Our content is written and structured to work as clearly as possible with screen readers. We use descriptive headings, meaningful page titles, and straightforward language so that customers who rely on audio output can understand our service information, such as what we move, our Hackney coverage area, and how the moving process works.

We aim to ensure that images used to illustrate our man with van services in Hackney have appropriate alternative text, so that users who cannot see the images still receive the essential information. We also avoid placing key information only in images where possible.

Keyboard Navigation

We recognise that some users navigate solely by keyboard without a mouse or touch screen. We work to ensure that all interactive elements, such as menus, forms, and buttons related to booking a man with van in Hackney, can be reached and used via a keyboard alone.

We aim to provide a logical tab order across pages, visible focus indicators to show where the keyboard cursor currently is, and consistent navigation patterns so that it is easier to complete actions such as requesting a quote or checking availability.

Text, Colour and Layout

The text on our pages is intended to be clear, with sufficient contrast between text and background to assist users with visual impairments. We avoid relying on colour alone to convey important information about our Hackney man with van services and use clear wording whenever possible.

We aim to use responsive layouts that adapt to different screen sizes, helping customers using mobile devices, tablets, or large screens to find and read information comfortably.

Ongoing Improvements

Accessibility is an ongoing commitment for Man with Van Hackney. As our services, content, and technology evolve, we will continue to test, review, and improve accessibility. This includes addressing any barriers reported by our customers and making reasonable adjustments where possible so that more people can successfully access information about our local man with van services.

Contact for Accessibility Requests

If you experience any difficulty accessing information about Man with Van Hackney, or if you need information in a different format, you can contact us to request support. You may wish to request information in a larger print size, ask questions about our booking process, or discuss reasonable adjustments for your move.

When you contact us about an accessibility issue, please tell us as much as you can about the page or content you were trying to access and the type of assistive technology you use. This helps us understand the problem and work towards an effective solution. We review all accessibility feedback and take it into account as we continue to improve our Hackney man with van services for everyone.